NEED HELP?716-633-3738 5459 Main Street Williamsville, NY 14221-6730

NEED HELP?716-633-3738 5459 Main Street Williamsville, NY 14221-6730

NEED HELP?
716-633-3738
5459 Main Street Williamsville, NY 14221-6730

RETURNS & EXCHANGES

REFUNDS | ONLINE PURCHASES

Should you decide to return any item(s) you purchased from Sarah’s Vintage & Estate Jewelry online, please notify us within two days of receipt.

U.S.  Purchases

You may return the item(s) for a full refund, less shipping charges (if applicable).

All item(s) must be returned in their original condition.

We do not process refunds for items damaged in shipping. Please file a claim with the carrier.

Please Note: Items purchased in the Williamsville, NY store will be eligible for a refund within 7 business days, unless other arrangements are agreed upon.

 

RETURN PROCESSING | ONLINE PURCHASES

Once we have received your return, we will notify you by email.

Your refund will be processed within seven business days.

Please Note:  Your banking institution may require additional days to process and post this transaction to your account (typically 3-5 business days). 

EXCHANGES | ONLINE & IN-STORE PURCHASES

When buying a gift, we realize that in some instances you are taking a chance, so we accept exchanges on most items.

Items returned within 10 days of purchase maybe be exchanged for a different item of equal value or returned for store credit. All items must be returned to us in their original condition.

Store credit does not expire.